Shipping and Payment information

Thank you for ordering @ www.gsrmusic.com.
As you can see we offer several payment ways. All of them, except the EU Bank transfer option automatically provide Pre-Payment. If you choose the EU Bank transfer, keep in mind that your order will be shipped once your payment is visible in our bank account. 
We handle all orders on business days from Monday to Thursday from 8am until 11 am Central European Time. 
If your payment is confirmed you get an email with the info when your order will be shipped, and another email when your order has been shipped, including the track and trace info if you have chosen for that option.
These updates also appear in your order in our online shop; feel free to log in and check of course.

The shipment options


Option 1; "Zone Rates", NON-registered mail, NO track and trace, operated by the local post service.

 
This option means we carry no responsibility if your order doesn’t arrive. If you want your order to be shipped in a way, where we at all times accept full responsibility, please choose an option with TRACK AND TRACE included. (Option 2 and where available Option 3)

Germany (2 to 3 business days)

(all orders which are heavier; see option 2 or 3 or 4)

Switzerland (+/- 7 business days, depending on the import/custom service)

(all orders which are heavier; see option 2 or 3 or 4)

All countries which are member of the European Union, except Germany (+/- 7 to 10 business days)

(all orders which are heavier; see option 2 or 3 or 4)

Rest of the World (+/- 12 to 25 business days, depending on the import/custom service in your country)

(all orders which are heavier; see option 2 or 3 or 4)

Option 2; German Post, REGISTERED MAIL
This option means including TRACK AND TRACE, with which we take full responsibility that your order does arrive.

Germany (1 to 2 business days. Please keep an eye on the track and trace code we will give you)

Switzerland (+/- 5 business days, depending on the import/custom service. Please keep an eye on the track and trace code we will give you)

All countries which are member of the European Union, except Germany (3 to 6 business days. Please keep an eye on the track and trace code we will give you)

Rest of the World (+/- 10 to 20 business days, depending on the import/custom service in your country. Please keep an eye on the track and trace code we will give you)

Option 3. UPS Standard (only for the hereafter mentioned countries)

Including Track and Trace, Including defined delivery day, secure shipping.

Germany (2 business days)

Belgium, Denmark, Luxemburg, Netherlands, Austria, Czech Republic (2 to 4 business days)

Croatia, Slovakia, Slovenia, Poland (2 to 4 business days)

UK, France & Monaco, Finland, Sweden (3 to 5 business days)

Option 4 For free, if you pick your order up at our office. Including a fresh cup of coffee!

For those living nearby, or passing nearby; you can also pick up your order at our office. We don’t run a shop, so please do make an appointment for that, either via email: gsrmusic.hq@gmail.com or via telephone: 0151 616 23392 if you call from Germany, or 00 49 151 616 23392 if you call from outside Germany. Our office and warehouse is located in Niederkrüchten, close to the border between Germany and the Netherlands, next to the A52 from Düsseldorf (DE) to Roermond (NL).