Shipping & payment conditions

* Shipping times are subject to various factors. Your order will be shipped as soon as possible. We will notify you when your order has been shipped.

* Brexit info
Due to the new Brexit regulations, we are forced to charge all orders for England, Scotland and Wales upto a value of 150 euro excl. VAT and excl. shipping, with 20% VAT in stead of the usual 19%. This means that f.e. a shirt which is shown in the shop for 19,99 euro, comes to 20,16 euro.
There's no way around it, and if we ignore these new regulations, your order will be refused by the UK border authorities.
Orders over 150 euro excl. VAT and excl. shipping, will be invoiced with 0% VAT, but do keep in mind that UK's HMRC will charge you with the 20% VAT.
More info can be found on the "GOV.uk" website.

* COVID 19 restrictions for shipment
There are several restrictions, which don't allow our shipping partner to ship to some areas. The restrictions change every day, and we'll try to put as much as possible info below.
If you have made an order, and we're not able to ship right away, we'll let you know of course. Rest assured that we will keep the items you ordered aside for you, and ship as soon as the Covid 19 restrictions are cancelled.

Momentarily we cannot ship to a few South American countries.

Thank you for understanding, and be sure that we do all we possibly can to deal with these restriction in the best possible way!
Stay healthy, and hopefully we can help you out with your favorite merch and music!

Shipping and Payment information

Thank you for ordering at www.gsrmusic.com.
As you can see, we offer several payment ways. All of them, except the EU Bank transfer option automatically provide Pre-Payment. If you choose the EU Bank transfer, keep in mind that your order will be shipped once your payment is visible in our bank account.
We handle all orders on business days from Monday to Thursday from 11am until 2 pm Central European Time.
If your payment is confirmed you will receive an email with the info when your order will be shipped, and another email when your order has been shipped, including the track and trace info.
If you ordered an item which has the status "Pre-Order", the order will be shipped on the date as said in the article description. However, there might be circumstances that change the given date. In such case we will let you know via email. If your order with a "Pre-Order" item has more items, not in pre-order, the entire order will be shipped when the pre-order items are available.
These updates also appear in your order in our online shop; feel free to log in and check of course.

Shipment prices.

Weight in "grams".
Prices in Euro, (including VAT when applicable).
Prices can change according the changes made by our transport partners.
The easiest way to save on shipping is to order together with your friends; the bigger the order is, the cheaper the shipping becomes per article.

Shipments are done either via "Deutsche Post AG" or DPD.
Including TRACK AND TRACE, means we take full responsibility that your order does arrive, as long as you provide the correct and valid address info, and, in case you're not present when there is an attempt to deliver the order, you will make the effort to arrange a second attempt or a pick-up with the local courrier.
All orders are shipped from our warehouse in Romania.

Zone 1, EU - Germany
Incl. 19% VAT. Please keep an eye on the track and trace code sent to you via email.
up to 500 gram € 5.30 with Deutsche Post AG, takes 6 to 8 business days from our warehouse to your address.
up to 1000 gram € 6.10 with Deutsche Post AG, takes 6 to 8 business days from our warehouse to your address.
up to 2000 gram € 7.40 with Deutsche Post AG, takes 6 to 8 business days from our warehouse to your address.
up to 5000 gram € 16.99 with DPD, takes 4 to 5 business days from our warehouse to your address.
up to 20000 gram € 21.50 with DPD, takes 4 to 5 business days from our warehouse to your address.

Zone 2, EU - Romania, Bulgaria, Hungary, Greece
Incl. 19% VAT. Please keep an eye on the track and trace code sent to you via email.
up to 1000 gram € 5.00 with DPD, takes 2 to 5 business days from our warehouse to your address.
up to 3000 gram € 5.30 with DPD, takes 2 to 5 business days from our warehouse to your address.
up to 5000 gram € 6.10 with DPD, takes 2 to 5 business days from our warehouse to your address.
up to 10000 gram € 7.40 with DPD, takes 2 to 5 business days from our warehouse to your address.
up to 20000 gram € 9.90 with DPD, takes 2 to 5 business days from our warehouse to your address.

Zone 3, EU - Poland
Incl. 19% VAT. Please keep an eye on the track and trace code sent to you via email.
up to 500 gram € 7.15 with Deutsche Post AG, takes 8 to 10 business days from our warehouse to your address.
up to 1000 gram € 9.60 with Deutsche Post AG, takes 8 to 10 business days from our warehouse to your address.
up to 3000 gram € 13.00 with DPD, takes 4 to 6 business days from our warehouse to your address.
up to 5000 gram € 17.85 with DPD, takes 4 to 6 business days from our warehouse to your address.
up to 10000 gram € 22.50 with DPD, takes 4 to 6 business days from our warehouse to your address.
up to 20000 gram € 29.75 with DPD, takes 4 to 6 business days from our warehouse to your address.

Zone 4, EU - Austria, Belgium, Czech Republic, France, Italy, Luxemburg, Netherlands, Slovakia
Incl. 19% VAT. Please keep an eye on the track and trace code sent to you via email.
up to 500 gram € 6.90 with Deutsche Post AG, takes 8 to 10 business days from our warehouse to your address.
up to 1000 gram € 8.33 with Deutsche Post AG, takes 8 to 10 business days from our warehouse to your address.
up to 2000 gram € 13.99 with Deutsche Post AG, takes 8 to 10 business days from our warehouse to your address.
up to 5000 gram € 23.80 with DPD, takes 4 to 6 business days from our warehouse to your address.
up to 20000 gram € 29.75 with DPD, takes 4 to 6 business days from our warehouse to your address.

Zone 5, EU - Rest European Union countries, ISO country codes: DK, CY, EE, FI, GB, IE, HR, LT, LV, MT, PT, SE, SL, SP
Incl. 19% VAT. Please keep an eye on the track and trace code sent to you via email.
up to 500 gram € 7.79 with Deutsche Post AG, takes 8 to 10 business days from our warehouse to your address.
up to 1000 gram € 11.00 with Deutsche Post AG, takes 8 to 10 business days from our warehouse to your address.
up to 2000 gram € 16.99 with Deutsche Post AG, takes 8 to 10 business days from our warehouse to your address.
up to 3000 gram € 23.80 with DPD, takes 6 to 8 business days from our warehouse to your address.
up to 10000 gram € 41.65 with DPD, takes 6 to 8 business days from our warehouse to your address.
up to 20000 gram € 53.55 with DPD, takes 6 to 8 business days from our warehouse to your address.

Zone 6, Europe - Non - European Union countries, ISO country codes: AL, AD, AM, AZ, BY, BA, CH, GE, IS, LI, MD, MC, ME, MK, NO, RS, RU, SM, TR, UA, VA, XK
No VAT. Please keep an eye on the track and trace code sent to you via email.
up to 500 gram € 7.50 with Deutsche Post AG, takes 10 to 20 business days from our warehouse to your address.
up to 1000 gram € 10.00 with Deutsche Post AG, takes 10 to 20 business days from our warehouse to your address.
up to 2000 gram € 18.00 with Deutsche Post AG, takes 10 to 20 business days from our warehouse to your address.
up to 5000 gram € 30.00 with Deutsche Post AG, takes 10 to 20 business days from our warehouse to your address.
up to 10000 gram € 40.00 with Deutsche Post AG, takes 10 to 20 business days from our warehouse to your address.
up to 20000 gram € 50.00 with Deutsche Post AG, takes 10 to 20 business days from our warehouse to your address.

Zone 7, rest of the world
No VAT. Please keep an eye on the track and trace code sent to you via email.
up to 500 gram € 10.00 with Deutsche Post AG, takes 10 to 20 business days from our warehouse to your address.
up to 1000 gram € 18.00 with Deutsche Post AG, takes 10 to 20 business days from our warehouse to your address.
up to 2000 gram € 28.00 with Deutsche Post AG, takes 10 to 20 business days from our warehouse to your address.
up to 5000 gram € 45.00 with Deutsche Post AG, takes 10 to 20 business days from our warehouse to your address.
up to 10000 gram € 60.00 with Deutsche Post AG, takes 10 to 20 business days from our warehouse to your address.
up to 20000 gram € 95.00 with Deutsche Post AG, takes 10 to 20 business days from our warehouse to your address.

GSR Entertainment & GSR Music
a division of SC 5Dogs Hammertime SRL
Strada Principala 89
707191 Barlesti, Com.: Erbiceni, Jud.: Iasi
Romania

Tel: +40 764 877 711
Email: gsrmusic.hq@gmail.com
Web: www.gsrmusic.com

VAT: RO42532658
Com. Reg.: J22/1065/25.05.2020
CUI: 42532658
Cap. Soc.: 200 RON